At Audiolect.co.uk, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: such as your name, email address, phone number, and delivery address
• Order information: including billing details, purchase history, and shipping preferences
• Website usage data: such as IP address, browser type, device information, and pages visited
• Marketing preferences: if you opt in to receive newsletters or promotional emails

2. How We Use Your Information

Your information is used to:

• Process and fulfil orders
• Communicate with you about your purchase or enquiry
• Improve our website and customer experience
• Send occasional marketing communications (only if you’ve opted in)
• Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyse website traffic and performance
• Tailor content and promotions

You can manage or disable cookies through your browser settings at any time.

4. Data Security

We take appropriate measures to protect your personal data from unauthorised access, alteration, or disclosure. All transactions are processed securely using industry-standard encryption.

5. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at store@audiolect.co.uk

6. Third-Party Services

We may use trusted third-party providers (e.g. payment processors, delivery services) to support our operations. These providers are contractually obliged to protect your data and use it only for the intended purpose.

7. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.